Executive Secretary & PA Development

Overview

The role of the Executive Secretary & PA has evolved over time to be so much more than a diary keeper and travel advisor! At the same time the role of the Executive Secretary & PA overlaps and now often includes project management and relationship development  to support Directors and (senior) Managers in such a manner that they are truly an extension of the Senior Management team.

Our Executive Secretary & PA development training

In the current business climate, the Executive Secretary & PA needs to be much more aware of the politics, personality traits, people management and organisational factors in order to affect the necessary levels of influence and drive.

This practical 1 or 2-day course is designed to equip Executive Secretaries with skills enabling them to carry out their job as effectively as possible. Delegates will learn new skills to enable them to further their working relationship with their manager or managers whilst identifying ways to grow personally and professionally, build confidence and increase responsibility.

We can tailor the programme to your company’s, team or departmental needs. Some of the subjects we include are:

·          Personal Effectiveness and Time Management

·          Assertiveness or ‘How to say No without offending’

·          Communication Skills

·          Dealing with conflict and difficult people

Your success is our success; we guarantee results and a commitment to our clients that doesn't stop at the end of the training programme. Our LifeTime Support © service gives you access to our team of experts who provide confidential support and that all important sounding board facility, when you need it most, by phone or e-mail.

Soft Skills Training from the People Development Specialists

 - Executive Secretary & PA development

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